Helping Hands - Sentinal Care Alliance HOME CARE

Domiciliary Care Services

Sentinal Care Alliance provides domiciliary care support to individuals within their homes, supporting independence, stability and wellbeing through structured and responsive care.

This service is designed to support individuals who require practical assistance, ongoing support or structured care following discharge or periods of instability.

What We Provide

Our domiciliary care service includes:

• Support with daily living activities
• Medication support and prompts
• Emotional and wellbeing support
• Assistance with appointments and engagement with services
• Support with routines and maintaining independence

Who We Support

We provide domiciliary care for:

• Adults with mental health needs
• Individuals requiring support post-discharge
• Individuals at risk of crisis or relapse
• Vulnerable adults requiring structured support in the community
• Children and Young people with support needs

Our Approach to Care

Our approach is structured, person-centred and focused on stability.

We work closely with individuals, families and professionals to ensure care is:

• Consistent
• Responsive
• Aligned with wider care plans

We aim to support individuals to remain safely within their homes while improving confidence, independence and overall wellbeing.

How This Links to Our Services

Our domiciliary care service works alongside our wider support model.

Individuals may:

• Transition from community-based support into domiciliary care
• Receive care as part of a wider support pathway
• Be supported holistically across multiple services

Referrals & Access

We accept:

• Local authority referrals
• NHS referrals
• Professional referrals
• Private enquiries

At Sentinal Care Alliance, all support is guided by structured and personalised care planning.

We work with individuals to understand their needs, preferences and circumstances, ensuring that support is tailored, consistent and aligned with their goals.

Personalised Care Planning

Each individual we support has a personalised care plan that outlines:

• Their needs and areas of support
• Preferred approaches to care and communication
• Daily routines and practical requirements
• Agreed outcomes and goals

Care plans are developed collaboratively with individuals, their families and relevant professionals to ensure that support is coordinated and responsive.

Advance Choice Documents

Where appropriate, we support individuals to develop Advance Choice Documents.

These documents allow individuals to:

• Express their preferences for care and support during periods of difficulty or crisis
• Identify triggers, early warning signs and helpful interventions
• Outline how they wish to be supported by services and professionals

Advance Choice Documents help ensure that support remains person-centred, consistent and respectful, even during times when individuals may find it difficult to communicate their needs.

Our Approach

We use care planning as an active and evolving process.

Plans are regularly reviewed and updated to reflect changes in need, ensuring that support remains relevant, effective and aligned with individual circumstances.

Our aim is to ensure that individuals feel:

• Heard
• Involved in decisions
• Confident in the support they receive

Sentinal Care Alliance is committed to delivering safe, effective and high-quality support across all services.

We operate in line with recognised health and social care standards, ensuring that all support is delivered with professionalism, consistency and accountability.

Our approach includes:

• Clear governance and oversight
• Structured care planning and review
• Ongoing monitoring of service quality
• Compliance with relevant policies, procedures and regulatory requirements

We are committed to continuous improvement, ensuring that our services remain responsive, safe and aligned with the needs of individuals, families and the wider system.

Phone: 0203 488 7885 

Email: contactus@sentinalcarealliance.org 

Website: www.sentinalcarealliance.org