Helping Hands - Sentinal Care Alliance HOME CARE

 We are a homecare service provider delivering personal care and support for you or your loved one when you need it most. 

Our Ethos 

At Sentinal Care Alliance, we believe in delivering care that respects and celebrates the diverse cultural backgrounds of our clients. Our approach ensures that every individual receives care that is not only tailored to their personal needs but also sensitive to their cultural values and traditions. We involve our clients in all decision-making processes, including the creation of their personalized care plans. We understand that emotional and moral support for our clients and their families is just as important as our specialist care knowledge. Therefore, we maintain close contact with concerned family and friends, ensuring a holistic support system. 

 Alzheimer’s and Dementia Care 

We recognise that a diagnosis of dementia can be life-changing—not only for the individual but also for their loved ones. While residential care may seem like the only option, we believe that culturally sensitive, person-centered care at home can offer a more empowering alternative. 

Our specially trained Care Givers provide consistent, respectful support that prioritises familiar routines, cultural preferences, and emotional wellbeing. We understand that cultural identity plays a vital role in memory and comfort, so we incorporate familiar foods, languages, music, and traditions into daily care routines. 

We also promote cognitive stimulation, gentle physical activity, and a nutritious diet tailored to individual tastes and cultural practices—all of which have been shown to positively impact dementia symptoms. Our goal is to support each person in living with dignity, purpose, and connection. 

Support for Long-Term Conditions and Disabilities 

Living with a long-term illness or disability should not mean giving up independence or cultural identity. Our Care Givers are trained to provide respectful, empowering support that aligns with your goals, values, and lifestyle. 

Live-In Care 

Live-in care offers the opportunity to remain in your own home, surrounded by the people, memories, and cultural environment that matter most. Our live-in Care Givers provide one-to-one support tailored to your personal and cultural needs, helping you maintain independence and peace of mind. 

Post-Hospital Stay Support 

Returning home after a hospital stay can be daunting, especially when recovery requires ongoing support. Sentinal Care Alliance offers culturally competent, personalised care to ease this transition and reduce the risk of complications or readmission. 

 What Makes Them Special 

Our Care Givers are compassionate individuals dedicated to making a positive impact in the lives of those they care for. We have a rigorous selection process that includes personal interviews, competency testing, reference checks, and background clearance. 

We ask ourselves a simple question – would I trust this CareGiver to look after my own family member? We only recruit if the answer is a definite ‘YES’. 

Kind Carers, With A Personal Touch 

Every person and every family is unique. That’s why we take the time to understand your needs, get to know you, and provide a service that makes you feel valued and respected. We recognize the importance of cultural sensitivity and strive to incorporate your cultural preferences into our care plans. 

 At Sentinal Care Alliance, we believe that care should be as unique as the individual receiving it. Our personalised care planning process ensures that every client’s cultural, emotional, and physical needs are respected and incorporated into their care plan. 

We work collaboratively with clients, families, and healthcare professionals to develop care plans that reflect personal goals, cultural traditions, dietary preferences, and spiritual beliefs. This approach empowers individuals to maintain control and independence while receiving the support they need. As  part of our care plan we now include an advance choice document which allows the client to record and share how they would like to receive care and treatment in the event that they loose autonomy to share their wishes due to ill health  or mental capacity. This document is shared with all professionals and agreed family members and friends involved with the clients care.

Safety, Quality & Compliance 

At Sentinal Care Alliance, safety and quality are at the heart of everything we do. We adhere to the highest standards of care, ensuring that our services are safe, effective, and culturally appropriate. 

Our team follows strict safeguarding protocols, infection control measures, and regulatory guidelines. We continuously monitor and improve our practices to provide the best possible care to our clients. 

Service Areas & Contact Information 

Sentinal Care Alliance proudly serves communities across Croydon and Greater London. We are committed to delivering culturally competent care wherever it is needed. 

Phone: 0203 488 7885 

Email: contactus@sentinalcarealliance.org 

Website: www.sentinalcarealliance.org